Your onboarding team have set you up for a smooth start for your HandiSoft Online journey, but here are some valuable resources that will help you further.
This article covers the following to further enhance your onboarding user experience with HandiSoft Online on Access Evo:
FAQ.
User Licences.
Issues logging in.
Setting up your printer.
Setting shortcuts.
Setting the Watch directory.
Raise a query with support.
HandiSoft Online FAQ
Access Evo User licences
Troubleshooting Log in issues
How to check for Citrix updates
The user profile failed to attach
How to set up HandiSoft Online after a profile reset
Setting up your Printer
Setting shortcuts
Setting the Watch directory
Raise a query with Support
Support is available via our Digital Assistant for named support contacts in accordance with your Customer Success Plan. Watch our video now!
If you require assistance to reset the user profile or reset MFA, please also include:
full name of user.
email address.
Queries for support raised during service hours receive prompt attention. Any queries raised outside of service hours will be addressed on the next business day.