When uploading documents to Document Hub, the below error may occur.
To assist Support with determining the cause of the Document Hub error, please raise a new case online, reference the title of this article and provide the following information:
Provide a screenshot of the specific error.
Provide the steps you're taking to upload documents.
Does the error occur every time?
Does the error occur with all documents or just one?
Does the error occur with all clients or just one?
If you login to HandiSoft with a different username does the error occur?
If you login to HandiSoft on a different computer with your username does the error occur?
Do other users experience the error?