A Charge Level is a group of charge out rates. They are used to allocate charges to the timesheet transactions.
Time+Billing works through a hierarchy of charge levels to determine which rate to apply to the timesheet transaction.
Charge rates are set in the following areas:
View, Costs.
View, Activities.
View, Staff, highlight the staff and click Edit, edit the Charge Rate information as required.
The hierarchy used to determine the charge out rate
The Charge Level attached to the Cost Code determines the Staff member's charge out rate. (The standard cost will be used as the Rate Per Hour, overriding the rate per hour that is charged by a particular staff member.)
Where the Cost Code does not have a Charge Level, the Charge Level attached to the Activity Code determines the Staff member's charge out rate.
Where neither the Cost Code nor the Activity Code has a Charge Level, the Staff member's Charge Level 1 is used.
Note: You also have the option to enter a fixed rate to charge for activities, which can be selected when creating No-WIP invoices. The client will then be charged the fixed rate, regardless of the time the activity took or the staff member who performed it.