When running reports in Practice Manager the below errors may occur:
Unable to execute the script: View Report (System)
Error: Unable to find script source:
Unable to find: View Report (System): 'RunScript' at line: 1.
Unable to execute the script: View Report (System)
Error: Error setting up interpreter
Symbol is constant: Body TextMedium.
To resolve these errors:
Navigate to the Hsoft/Data folder, and sort the files by file type. In the Type, column find the files with the type REB.
Delete any REB file types in your database, please ensure that you only delete the REB file types and no other files. If you do not have any REB files please still continue with the below steps.
Once these have been deleted, you will be able to perform the required rebuild from Practice Manager to resolve the error.
Please ensure that all users have all HandiSoft programs closed when the rebuild is run.
One user will open Practice Manager only and go to Tools, Rebuild the Databases, tick Reports, then click Rebuild. Agree to the prompts. Let this complete.
Once complete users can re-enter the programs and the issue should be resolved.