If 'Invalid data segment, 'Not unique in record', 'Invalid record ID', 'data incomplete', 'Not node page at position' or 'database corrupted' error messages occur, please run a rebuild to resolve.
The error will point out which particular file is having an issue.
HctJobFlow.Dat
HctJobFlowArchive.Dat
HctRecurJobFlow.Dat
To run a rebuild in Jobflow Manager:
Ensure you have a current working backup of your Hsoft directory.
All users must close out of all HandiSoft programs.
Navigate to the Hsoft\Data folder. Sort the files by file Type. In the Type column, find the files with the type REB. Delete any REB files. Ensure that you only delete the REB file types and no other files. If there are no REB files please continue with the below process.
4. One user can open Practice Manager then Jobflow Manager.
5. Go to Options, click Rebuild.
6. Read and agree to the prompts.
7. Complete the process and test if the error is now resolved.
8. If the message still occurs please raise a new case online and reference the title of this article.
For further details on rebuilds please see below knowledge article:
Access HandiSoft: How do I rebuild database files in HandiSoft and HandiSoft Online Programs?