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HandiTax - Error Unable to Run HSSBR Proxy module - SetSBRCredentials

Updated over a month ago

HandiTax users may receive the Error: 'Unable to run HSSBR Proxy module - SetSBRCredentials' when:

  • Setting SBR credentials

  • Attempting an SBR lodgment

Example:

This message indicates the SBR functionality is not enabled. To use the SBR functionality carry out the following instructions:

  1. Close and reopen HandiTax.

  2. The following message will display when the dependencies are not installed on the computer.

3. Click Yes to install the dependencies. A PDF file will provide information on how to install the dependencies, click Setting Up SBR.

4. The dependencies are successfully installed when HandiTax opens without the above message.

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