When attempting to open your program, you receive the following warning: 'Your XXXXXX program annual licence has expired', click OK on the warning, then attempt to open the module again. If you still receive the above error, log in to MyAccess portal to use the Digital Assistant to contact support for assistance.
Note: If you receive the error for HandiTax 2016, log in to MyAccess portal to use the Digital Assistant to contact support for assistance.