Every Access Evo (previously called Access Workspace) user requires an assigned role to open HandiSoft programs.
Log in to Access Evo as an Administrator user.
Select the member, click the 3-dot menu, then click Manage roles.
From within the Manage Roles screen, locate the Products.
Collaborate, HandiSoft Online, and Learning must be assigned with the correct permissions.
From the pull-down list, choose Administrator or User, then click Save Changes.
Select Confirm and Close to update.
The member will now have access to the applications from the Products menu.
