HandiTax - One person can't see estimate/calculation/refund page

To fix the issue where one person can't see estimate/calculation/refund page, check Options, Tax Form Options settings and Custom Estimate Options
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Log in with another username to see if the issue affects a different username.
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Refer to our knowledge base article on resetting or loading office defaults.
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See Access HandiSoft (HandiTax): How do I customise the printing order and quantity of schedules?