Skip to main content

Missing Bank Feeds transactions

Updated over a month ago

If your HandiLedger entity is missing transactions imported via Bank Feeds, please ensure, if networked, that the Bank Feeds import was not performed on a non-networked computer or on a different computer if you are a single HandiSoft user.
​
If the above scenarios do not apply, please raise a new case with support and reference the title of this article.
Please include;

  • Entity Name

  • Bank Account details if more than one

  • Dates of the missing transaction(s)


We will log a ticket with SISS to requeue the missing transaction(s).

Did this answer your question?