If your HandiLedger entity is missing transactions imported via Bank Feeds, please ensure, if networked, that the Bank Feeds import was not performed on a non-networked computer or on a different computer if you are a single HandiSoft user.
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If the above scenarios do not apply, please raise a new case with support and reference the title of this article.
Please include;
Entity Name
Bank Account details if more than one
Dates of the missing transaction(s)
We will log a ticket with SISS to requeue the missing transaction(s).
