If your HandiLedger entity is missing transactions imported via Bank Feeds, ensure, if networked, that the Bank Feeds import was not performed on a non-networked computer or on a different computer if you are a single HandiSoft user. If the above scenarios do not apply, raise a new case with support and include:
Entity Name.
Bank Account details if more than one.
Dates of the missing transaction(s).
Once received, your support analyst will log a ticket with SISS to requeue the missing transaction(s).