Please complete the below to resolve this issue.
Ensure that a backup is made and all users are closed out of all HandiSoft programs before completing these steps.
Navigate to the Hsoft\Apps folder.
Rename the SBR folder to SBROLD.
You will then need to reinstall the current years HandiSoft Full Version, selecting only the HandiTax options from the list of available programs.
You can then install the most current HandiTax patch upgrade.
OBD - https://www.theaccessgroup.com/en-au/support/handisoft/
SQL - https://www.theaccessgroup.com/en-au/support/handisoft-sql/
Once these have been installed the issue should be resolved.
PLEASE NOTE: Please do not complete these steps if your firm is running the HandiSoft Online version using the Access Workspace - Citrix, Amazon Appstream or web browser. Please raise a new case online and reference the title of this article so we can provide you with further information on this request.