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HandiTax - Save the Machine Credential keystore file in HandiSoft Online

Updated over a month ago

The keystore file is required to set the machine credentials in Access HandiTax to lodge tax forms, prefills, and request ATO reports. These instructions will guide you on how to save the file in the HandiSoft Online environment.


Once you have downloaded the machine credential (Keystore file) from RAM to the local drive on your computer, you will need to save the file in Access HandiSoft Online.
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We suggest creating a folder named Keystore Files, and if using different credentials for each user, create a folder with their name for easy reference within the folder.

  1. Click on File Explorer.

  2. In the App (Z:) drive, right-click and create a new folder Keystore Files.

  3. Navigate to where the Machine Credential has been downloaded on the local drive. The default location for the KeyStore is – Local disk (C:)\Users\Username, then on the toolbar, click View Hidden Items, AppData\Roaming, ATOMAS/Keystore-new.xml.

  4. Right-click on the keystore-new.xml file, then click Copy.

  5. Navigate to App (Z:), select the Keystore Files folder, and paste it into the required folder.

Set ATO Credentials

Once you have copied the KeyStore-new.xml file into the Access HandiSoft Online Apps (Z:) folder, follow the steps below.

Note: From HandiTax 2015 to the current years, use the Keystore file to lodge.

  1. Open HandiTax, then go to the Lodgment menu, select Set ATO Credentials.

  2. Click on the radio button to browse to your keystore file, select the keystore-new.xml file from the destination folder, and click Open.

  3. Select Credential and enter the Keystore Password, click Ok.

  4. Click OK then restart HandiTax.

  5. Log back in to HandiTax.

  6. Attempt a lodgment or prefill.

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