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Document Manager - Restore missing files or folders from a backup in Document Manager

Updated over 3 weeks ago

If you're getting the error, The specified path is not a valid filesystem path, the file may have been renamed or moved to a different location.
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If you have confirmed the file or folder has been deleted, and you have access to the backup Doc/DocBase folder structure (refer to Practice Manager Contact, Options, Document Manager for the correct DocBase path):

  1. Copy and paste the missing files from the backup directly into your folder within Document Manager, or

  2. Copy and paste into the correct folder in File Explorer, then run a synchronise.

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