On occasion, the bank reconciliation may not match the bank statement records in HandiTrust. As the reconciliation is date sensitive this is normally due to a transaction dated after the current reconciliation date.
Bank Account not reconciled
If an EFT-style transaction is missing from your bank reconciliation, check EFT Transactions.
Log in to HandiTrust.
From the View menu, click EFT Transactions.
In order for an EFT entry to register as being processed by the bank, the EFT must be included in a generated ABA file for bank software in HandiTrust.
Note: EFT transactions will appear in the bank reconciliation on the date the ABA file was generated not the date the transaction was entered.
Missing transactions by Cheque
From the View menu click Bank accounts.
Select Edit on the bank account relevant to the missing transaction.
Transaction entries by Cheque will appear after the days specified in Cheque Clearance.
Cheque Clearance Days
Cheque clearance days are the minimum number of days that must pass between when a cheque is deposited into the trust bank account and when those funds can be withdrawn.
HandiTrust will only allow withdrawals after the specified clearance days have elapsed. Until then, the funds will not appear in the reconciliation.