The Client Expressions window is blank

The Hsoft\Data\ReportFile.23 contains standard Handisoft Report formats and filters. If there is an issue with this file reports and your reports or client expressions are not function correctly. ie. When going to Reports, Edit Reports or Client Expressions. The file also includes user reports and filters that are used both in HandiTax and HandiSoft (Practice Manager).
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If corruption occurs, you can run a rebuild in HandiTax under Tools, Rebuild. Tick Reports and Rebuild then press, OK. Ensure no other HandiSoft programs are running before proceeding further.
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If this fails to bring back your missing expressions, close out of the program and rename the <Server>\HSoft\Data\ReportFile.23 file to ReportFile.23OLD. Custom reports and filters will then re-roll from the prior year's ReportFile.nn. Standard Reports and Filters can then be restored by completing another rebuild on the Reports database as done above.
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For further information on rebuilding, refer to the article How to rebuild in HandiTax.
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For further assistance, please raise a new case with support online and reference the title of this article. Include an additional screen capture showing the <Server>\HSoft\Data\ReportFile.23 size and date.