If the error message "There was an error accessing the portal user account" appears when trying to resend an activation email, try the following steps:
β
1. Change the user's email address to [email protected].
2. Click Save.
3. Re-enter user's correct email address.
4. Click Save and click Resend Activation.
Document Hub - There was an error accessing the portal user account
Updated over 3 weeks ago
