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Document Hub - There was an error accessing the portal user account

Updated over 3 weeks ago

If the error message "There was an error accessing the portal user account" appears when trying to resend an activation email, try the following steps:
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1. Change the user's email address to [email protected].
2. Click Save.
3. Re-enter user's correct email address.
4. Click Save and click Resend Activation.

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