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Access Documents - Cannot delete a Reserved Folder error in Access Documents

When trying to delete a folder in Document Manager, the following error may occur.

Cannot delete a reserved folder

This error will occur when Practice Manager Security is enabled, and the user group does not have permission to Delete folders.
To resolve:

  1. The Administrator user must log in to Practice Manager Security.

  2. Open the Group the user is a member of.

  3. Under the Document Manager tab, expand Edit, and the Delete option will be unticked. Tick this option to allow users to delete.

    Properties in Security

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