To fix the error 'This App can't run on your PC' see these common troubleshooting steps:
If the issue occurred after an installation or update, please ensure all users are closed out of all HandiSoft and Microsoft products before retrying to reinstall the update. Please click here for a guide on how to check Computer Management for open files on the server.
Ensure the HSoft folder is added to the exceptions/exclusions list in your Anti-Virus.
Restart your PC to rule out any computer/network issues.
For further assistance, contact your IT specialist.