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HandiTax - Error The application has failed to start because its side-by-side configuration is incorrect

Updated over a month ago

To fix this error in HandiTax "app failed to start because side-by-side configuration is incorrect"

  1. Close the HandiTax year affected.

  2. Navigate to the HSoft\Apps Folder

  3. Rename the HtXX.exe.Config file (or for SQL: HtXXSql.exe.Config) to HtXX.exe.ConfigOLD

  • xx represents the year of HandiTax eg. HT22.exe.configOLD.

  1. Re-open HandiTax. This will generate a new config file and the error should be resolved.

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