All users must exit all HandiSoft programs before you perform a database rebuild or software update. This prevents active user sessions from interfering with the operation and helps maintain data integrity.
⚠️Important: Do not start a database rebuild or software update until all users have logged out of HandiSoft and exited all HandiSoft programs.
Database rebuilds
Before running a database rebuild in any HandiSoft module, all users must log out of all HandiSoft programs.
The rebuild process is typically brief. The exact duration depends on the size of the data being processed. We recommend rebuilds are run from the server.
Software updates
All users must also log out of HandiSoft before you perform a software update.
This ensures the update can be applied correctly and helps prevent errors during the update process.
Complete the operation safely
Following these logout requirements helps ensure that database rebuilds and software updates run smoothly and without errors.
