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Known issues

Known issues in HandiSoft 2026 versions.

HandiTax known issues

Error: Tax Estimate not populating for Activity Statement

Issue

Activity Statement Tax Estimate not displaying correctly.

Description

Where Activity Statement type 'S', 'D' and 'I' are selected, the 'tax estimate' field in 'Client's Tax Form Details.' is not populated.

Status

Resolved

Currently with

Released

Fix in build

HandiTax 2026 V1.06

Release date

8 October 2026 (Desktop), HandiSoft Online scheduled 8-9 October 2026

Error: CMN.ATO.AS.EM98062

Issue

BAS Q4-26 rejected by ATO; item 9 must be provided

Description

Label 9 must be provided and must match the Tax Office calculated amount

Date reported

24-07-2026

Status

Resolved

Currently with

Released

Fix in build

HandiTax 2026 V1.04

Release date

17 August 2026 (Desktop), 18 August (HandiSoft Online)

Issue: Work related self-education F1 Help content mismatch

Issue

Work-related self-education F1 Help content mismatch

Description

F1 Help content for self-education expense type and description contains incorrect information

Date reported

13-07-2026

Status

Resolved

Currently with

Released

Fix in build

HandiTax 2026 v1.03a

Approx. fix date

27 July 2026

Error: IITR.730210

Issue

Error: IITR.730210

Description

Other work-related expenses amount is incorrect

Date reported

29-06-2026

Status

Resolved

Currently with

Released

Fix in build

HandiTax 2026 v1.02

Release date

3 July 2026 (Desktop), 6 July 2026 (HandiSoft Online)

Issue: Depreciation amounts not transferring to WRE schedule

Issue

IITR Depreciation transfer to WRE blocked

Description

Depreciation worksheet amounts not transferring to Work Related Expenses schedule

Date reported

01-07-2026

Status

Resolved

Currently with

Released

Fix in build

HandiTax 2026 v1.02

Release date

3 July 2026 (Desktop), 6 July 2026 (HandiSoft Online)

Issue: ATO Prefill with Business Name

Issue

Business name (Item P5) prefill value incorrect

Description

ATO prefill contains the incorrect Business name at Item P5. Invalid characters may be present i.e., a comma.

Attention window: Business worksheets exist, when editing business items in the main form

Date reported

03-07-2026

Status

Resolved

Currently with

Released

Fix in build

HandiTax 2026 v1.03a

Release date

27 July 2026

Error: CMN.ATO.AS.EM98061 (Q4-26 IAS/BAS)

Issue

IAS/BAS Q4-26 rejected by ATO 8A/8B invalid for this form. Applies only to Q4-26 (quarterly/monthly) IAS/BAS lodgments.

Description

Labels 8A / 8B are not required for quarterly/monthly IAS/BAS's using the new 2026 activity statement formatting. This entry applies only to Q4-26 IAS/BAS lodgments. If you are lodging a different quarter or period and see this error, this known issue does not apply; check whether the selected Activity Statement type is correct instead.

Date reported

06-07-2026

Status

Resolved

Currently with

Released

Fix in build

HandiTax 2026 V1.04

Release date

17 August 2026 (Desktop), 18 August (HandiSoft Online)

Error: CMN.ATO.AS.EM98061 (July-26 IAS)

Issue

July-26 IAS rejected by ATO

Description

Labels 8A / 8B are not required for monthly IAS using the new 2026 activity statement formatting

Date reported

04-08-2026

Status

Resolved

Currently with

Released

Fix in build

HandiTax 2026 V1.04

Release date

17 August 2026 (Desktop), 18 August (HandiSoft Online)

Error: CMN.ATO.AS.EM98062 (July-26 IAS)

Issue

July-26 IAS rejected by ATO

Description

Label 4 must be provided and must match the Tax Office-calculated amount

Date reported

18-08-2026

Status

Resolved

Currently with

Released

Fix in build

HandiTax 2026 V1.05

Release date

20 August 2026 (Desktop), 25 August 2026 (HandiSoft Online)

HandiRegister known issues

Error: IPEdge.dll / IPEdgeSQL.dll

Issue

Error: Unable to load library: IPEdge.dll / IPEdgeSQL.dll

Description

Error occurs during download of statements or lodgment

Date reported

29-06-2026

Status

Under investigation

Currently with

Access HandiSoft Engineering

Current approach / workaround

Fix in build

Under review

Approx. fix date

Under review

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