HandiTax known issues
Error: CMN.ATO.AS.EM98062
Issue | BAS Q4-26 rejected by ATO; item 9 must be provided |
Description | Label 9 must be provided and must match the Tax Office calculated amount |
Date reported | 24-07-2026 |
Status | Resolved |
Currently with | Released |
Current approach / workaround |
|
Fix in build | HandiTax 2026 V1.04 |
Release date | 17 August 2026 (Desktop), 18 August (HandiSoft Online) |
Issue: Work related self-education F1 Help content mismatch
Issue | Work-related self-education F1 Help content mismatch |
Description | F1 Help content for self-education expense type and description contains incorrect information |
Date reported | 13-07-2026 |
Status | Resolved |
Currently with | Released |
Current approach / workaround | Applicable codes are D, R, or O |
Fix in build | HandiTax 2026 v1.03a |
Approx. fix date | 27 July 2026 (Desktop + HandiSoft Online) |
Error: IITR.730210
Issue | Error: IITR.730210 |
Description | Other work-related expenses amount is incorrect |
Date reported | 29-06-2026 |
Status | Resolved |
Currently with | Released |
Current approach / workaround | Update to HandiTax 2026 v1.02 |
Fix in build | HandiTax 2026 v1.02 |
Release date | 3 July 2026 (Desktop), 6 July 2026 (HandiSoft Online) |
Issue: Depreciation amounts not transferring to WRE schedule
Issue | IITR Depreciation transfer to WRE blocked |
Description | Depreciation worksheet amounts not transferring to Work Related Expenses schedule |
Date reported | 01-07-2026 |
Status | Resolved |
Currently with | Released |
Current approach / workaround | Update to HandiTax 2026 v1.02 |
Fix in build | HandiTax 2026 v1.02 |
Release date | 3 July 2026 (Desktop), 6 July 2026 (HandiSoft Online) |
Issue: ATO Prefill with Business Name
Issue | Business name (Item P5) prefill value incorrect |
Description | ATO prefill contains the incorrect Business name at Item P5. Invalid characters may be present i.e., a comma. Attention window: Business worksheets exist, when editing business items in the main form |
Date reported | 03-07-2026 |
Status | Resolved |
Currently with | Released |
Current approach / workaround | Remove ATO prefilled value at Item P5 to allow for the correct Business worksheet value to populate |
Fix in build | HandiTax 2026 v1.03a |
Release date | 27 July 2026 (Desktop + HandiSoft Online) |
Error: CMN.ATO.AS.EM98061 (Q4-26 IAS/BAS)
Issue | IAS/BAS Q4-26 rejected by ATO 8A/8B invalid for this form |
Description | Labels 8A / 8B are not required for quarterly/monthly IAS/BAS's using the new 2026 activity statement formatting |
Date reported | 06-07-2026 |
Status | Resolved |
Currently with | Released |
Current approach / workaround | Use HandiTax 2025 to create and lodge the Q4-26 BAS. |
Fix in build | HandiTax 2026 V1.04 |
Release date | 17 August 2026 (Desktop), 18 August (HandiSoft Online) |
Error: CMN.ATO.AS.EM98061 (July-26 IAS)
Issue | July-26 IAS rejected by ATO |
Description | Labels 8A / 8B are not required for monthly IAS using the new 2026 activity statement formatting |
Date reported | 04-08-2026 |
Status | Resolved |
Currently with | Released |
Current approach / workaround |
|
Fix in build | HandiTax 2026 V1.04 |
Release date | 17 August 2026 (Desktop), 18 August (HandiSoft Online) |
Error: CMN.ATO.AS.EM98062 (July-26 IAS)
Issue | July-26 IAS rejected by ATO |
Description | Label 4 must be provided and must match the Tax Office calculated amount |
Date reported | 18-08-2026 |
Status | Released (Desktop) |
Currently with | Access HandiSoft Engineering |
Current approach / workaround |
|
Fix in build | HandiTax 2026 V1.05 |
Release date | 20 August 2026 (Desktop), Release scheduled 25 August (HandiSoft Online) |
HandiRegister known issues
Error: IPEdge.dll / IPEdgeSQL.dll
Issue | Error: Unable to load library: IPEdge.dll / IPEdgeSQL.dll |
Description | Error occurs during download of statements or lodgment |
Date reported | 29-06-2026 |
Status | Under investigation |
Currently with | Access HandiSoft Engineering |
Current approach / workaround | |
Fix in build | Under review |
Approx. fix date | Under review |