To resolve the common address errors in a tax return please check the following items:
Ensure the client address has been entered on the Cover page of the return (An international address will require the country code, press F5 for available list).
Go to Options, Front Cover Defaults and check if Address has been ticked. If so, it means the Postal address on this window will show on the tax returns. If there is no address listed in this window, it will cause errors to appear. Front Cover Defaults window indicating Address tickbox
View the Clients Tax Form Details window for this return. Has Fee From Refund been ticked? If so, this means its trying to put the address from the Front Cover Defaults window on the return. If the Front Cover Defaults address is blank, it will generate errors. Clients Tax Form Details window indicating Fee from Refund- Manually re-enter the Current Postal Address fields on the Cover page. Avoid copying and pasting data to ensure the SBR engine registers the information correctly.
Ensure all required address fields are completed, including Address Line 1, Suburb/Town/City, State, and Postcode.
Check the "Postal address on previous tax return" section if a discrepancy is flagged between the current and previous postal addresses. Complete or confirm this section as needed.
Save the return and re-run the validation process to check if the error is resolved.