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How to resolve IITR.310017 and IITR.310018

Updated over 3 weeks ago

Where you have business income or expenses, all relevant fields in the Business and professional items section are also required to be completed.

IITR.310017 - Number of business activities required
Where there amounts for primary production or non-primary production income in the Business income and expenses section, the number of business activities must be supplied
Item P3 needs to be completed in the main form at Label B.

IITR.310018 - Incomplete main business name and address details
When the Total business income (primary production or non-primary production) is present at business income and expenses and either the business name or business street address is required.
Items P5 and P6 in the main form will need to be completed, please enter the Business Name, ABN and full Address including Post Code.

If you are using the Business worksheet, please complete all relevant business details in the worksheet.

While our Support team can provide assistance in relation to ATO errors and software related operations we cannot advise on data entry requirements on a tax return. As these are created and regulated by the ATO, the ATO will be able to provide advice on whether a field is relevant to you client.

Please contact the ATO Tax Agent line on 137286 if you require assistance to complete the tax return.

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