Skip to main content

Document Manager - Mail merge unsuccessful in Document Manager

Updated over a month ago
Successfully merged 0 documents error message

When merging a document in Document Manager the error, Successfully merged 0 documents may occur.
​
​Raise a new case online, include the details of the issue and attach the Mergelog.txt file so it can be investigated for you. The Mergelog.txt file can be found in the HSoft\Apps folder.

Related Articles
Document Manager - File size limit of the HsDocSrvFile.dat file in Document Manager
Document Manager - Error on load in Document Manager
Practice Manager Security - Unable to load/initialise HandiSoft Security module in Practice Manager Security
Document Manager - Change the folder location for Document Manager
Document Manager - Set up mail merge documents in Document Manager
Did this answer your question?