In HandiTax, where you have data at Item 10-Gross Interest (typically entered via an ATO prefill), the ATO allows you to adjust the value. You must provide a reason code and a reason description for the adjustment. Where a description entered does not have a reason code associated, please complete the missing information.
Log in to HandiTax, locate your client and individual tax form, then click Edit.
Click on the Main form I, then click Edit.
You can navigate to item 10, Gross Interest.
Either remove the unnecessary data or complete the adjustment by providing both a reason code and description.
Note: Where there is no adjustment description or reason code entered, yet the error persists, look for any special characters, such as a full stop within the Interest adjustment reason description and review for each interest item entered.