In HandiTax, where you have data at Item 10, Gross Interest, most commonly entered via an ATO prefill, the ATO allows you to adjust the value entered. You must, however, provide a reason code and reason description for the adjustment. Where a description entered does not have a reason code associated, please complete the missing information.
In HandiTax, locate your client and individual tax form, then click Edit.
Click on Main form I, then click Edit.
Locate item 10, Gross Interest.
Where a valid adjustment description is provided, complete the reason code.
Where there is no adjustment description or reason code entered, yet the error persists, look for any special characters, such as a full stop, within the Interest adjustment reason description, and review for each interest item entered.
Remove the data not required, or complete the adjustment description and reason code.
This description and code will be transmitted to the ATO.