This article explains how to recognise and respond to fraudulent emails that impersonate The Access Group.
Understand the issue
We are aware of a phishing campaign where emails appear to come from The Access Group, often posing as finance or accounts receivable. These emails may ask you to:
Share a list of open or unpaid invoices.
Hold payment while bank account details are updated.
Transfer funds to a new account to receive a discount.
These emails are not from The Access Group. Our bank account details have not changed. Please do not hold payments or redirect invoices via unsolicited email.
Take action if you receive a suspicious email
If you receive an email like this, follow these steps:
Ignore the message. Do not respond, click links, or open attachments.
Do not share any financial or sensitive information.
Do not process any payment or update bank details based on the email.
Report the email to your internal IT or security team.
Block the sender and mark the email as phishing in your email client.
Follow your organisation’s internal process for reporting suspicious communications.
Verify genuine communications
If you are unsure whether a message is legitimate:
Contact us using your usual trusted channel.
Use the MyAccess Portal to raise a query.
Do not use contact details provided in the suspicious email.
What we are doing
Our security team is actively investigating this activity. We are sharing this information so you can take immediate precautions and protect your organisation. We apologise for any concern caused.