Duplicate records in HandiRegister are usually created when you manually set up a person or an organisation in the Individual database that may already exist or when you do a data download (RA71) from ASIC. With the data download, the program has no unique identifier in the downloaded data to determine that the person is the same as one that may already exist on your system and will create an additional record. In some cases, a person or organisation may be listed in the Individuals database multiple times. If this is the case, and their details change, each record for that person or organisation must be updated. To address this issue, HandiRegister includes a feature that merges duplicate records into a single entry.
To merge duplicate records together
Log in to HandiRegister.
Go to the Company menu, and click All Individuals.
Make a note of the reference codes that need to be merged into a single entry.
Decide which record will become the main record.
The records to be merged must contain exactly the same data as the main record. If required, edit the records to achieve this. This step is essential to ensure that ASIC has been notified of all changes.
Highlight the record to merge into the main record and then click Merge.
Highlight the reference code of the main record and then click OK.
In the Attention window, click Yes.
When asked to remove the record, click Yes.
Repeat this process until all duplicated records have been merged into the main record.