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MyAccess portal - Submit a Finance query

To submit a query with the Finance Team:

  1. Log in to the MyAccess portal and click Ask a question.

  2. Click Get help.

  3. Use the Digital Assistant to complete your enquiry.

  4. The Access Digital Assistant can support you with a wide range of topics, including:

    • Obtaining invoices and account statements.

    • Making remittances.

    • Understanding the account reconciliation process.

    • Setting up a direct debit.

    • Managing purchase orders and invoices.

    • Requesting company name changes.

    • Updating addresses or contact details.

Note: During peak times (June - August), response times may be delayed.

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