There are a few reasons you might need to run a validation for a client:
The balances displayed on the main screen do not match the reports in Time+Billing.
An error appears when attempting to delete an invoice or receipt, such as 'Could not find Receipt item transaction'.
An error message indicates 'Could not find WIP ledger transaction'.
A temporary invoice was deleted, but the WIP was not reverted.
To initiate the investigation, raise a case online, include a detailed description of the issue, and any relevant screenshots. This information will assist the support analyst in providing tailored instructions based on your specific problem. A validation code, along with personalised instructions, will be sent to you for resolution.